Responsibilities: 

• Designing, developing, and implementing solutions on the ServiceNow platform for IT Service Management and automating business processes.
• Supporting and maintaining ServiceNow modules for Incidents, Changes, Problems and Agent chat across the organization.
• Designing and development of Integration with internal and external systems using Out of the box and custom implementations using REST, JavaScript and GlideAjax.
• Leading efforts on CMDB, Hardware and Software Asset Management implementations.
• Custom  app development on ServiceNow platform by identifying and translating requirements for IT and business needs. 
   

Required:

 

• Min.5+ yrs  relevant experience with ServiceNow in ITSM / Integrations/ ITAM / ITOM.
• ServiceNow Certified System Administrator and ServiceNow Flow Designer Micro Certification
• Designed, developed, and implemented several integrations (OOB and custom using REST)
• Experienced in Hardware Asset Management & Software Asset Management implementations.