Required Qualifications and Experience:
- Minimum 8+ years of overall experience working in a Network / Telecommunications role, with expert level experience with Routing and Switching , Firewall Management, Proxy Management, IDS/IPS Management, NAC Management, SD-WAN, VPN, Firewalls, etc technologies
- Experience with technologies FortiGate Firewall, FortiManager, FortiSwitch and Fortinet SD-WAN is must.
- Advanced Knowledge or Certifcations in Fortinet (Fortiswitch, Fortianalyer, Fortimanager)
- Advanced Knowledge of Enterprise class Cisco network switches and routers (92xx,39xx,29xx,69xx, 2960, Nexus)
- Advanced knowledge of Cisco IOS
- Advanced knowledge of ASA and FTD Firewalls, FMC.
- Experience with SDWAN technologies is must.
- Expertise in Zscaler-ZIA/ZPA.
- Experience with technologies such as: Cisco VPN, Any connect, Aruba GNAC & ClearPass
- Extensive support of Routing Protocols/Technologies such BGP,OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.
- Advanced Knowledge of Layer 2 and 3 switching including STP, ARP, 802.1x VLANs, VTP, HSRP
- Advanced knowledge of Firewall and remote access solutions including Access-lists, NAT, SSL and IPSEC VPN, Site-to-Site and tunnels, Client-to-Site, and RSA.
- AWS/Azure cloud exposure.
- Understanding of IP Multicast architectures and related services.
- Strong understanding of application communication methodologies.
- Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.
- High level of confidence and competence communicating on bridges.
- Solid background in vendor management to drive incident resolution.
- Experience with monitoring tools and strategies
- Execute and analyze packet captures using Wireshark and other related technologies.
- Perform or participate in complex maintenance or deployment activities.
- Create or modify documentation in response to new events and learnings.
- Excellent customer focus and engagement skills
- Ability to develop solutions within a complex operational environment.
Shift Timings would be :- 1 PM to 10 PM IST
Key responsibilities include:
- Assist Network Engineering group in adhering to process and procedures laid out by management.
- Assist team in documentation, review and enhance network topology and performance.
- Share team responsibility for capacity and availability planning and reporting on a monthly, quarterly, and yearly basis.
- Serves as subject matter expert and mentor to other Network Engineers.
- Must be capable of requirements analysis and preparing designs and plans for network systems, expansions, and upgrades to provide connectivity as needs arise.
- Design, configuration, and deployment of new network environment services and enhancements to include routing, switching, firewall, and load balancing solutions
- Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing such as routers, firewalls, switches.
- Ensure compliance with network engineering standards and processes across multiple data centers and remote sites
- Plan and document new deployments and the associated network infrastructure changes
- Infrastructure device upgrades or replacements
- Investigate, troubleshoot, isolate, and document problems
- Understand network risk assessment process and contingency planning
- Research, analyze and implement software patches or hardware changes
- Independently own the Security Infrastructure support solving complex issues and suggest design modifications as appropriate.
- Ensure SLAs are met - Responsible for performance analysis, proactive troubleshooting and capacity planning for the Security platforms.
- Perform monitoring and maintenance of overall environment working with experienced team members.
- Perform change controls. Update process documentation and team portals
- Participate in troubleshooting, capacity planning and analysis, performance analysis & Root Cause Analysis.
- Communicate with peers and managers regarding system issues & participate in 24x7 on-call.
- Automate operational tasks to make processes simpler and more robust.
- Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
- Refresh heat-maps and operations plans for campus network Security connectivity
- Monitor and analyze statistical data to develop improvement plans for network Security and application performance
- Provide an effective network Security capacity plan
- Develop and monitor global weekly and monthly trending reports by business sectors to justify future growth
Additional Responsibilities Include:
- Oversees and directs all aspects of the 24/7/365 mission critical network/telecommunication infrastructure operations; including planning, supporting, and maintaining functions
- Serves as the senior-level escalation point for network operations to resolve critical incidents
- Maintains policy and procedures manual, conducts monthly service review meetings with key stakeholders.
- Provides leadership, management, direction, and technical oversight for the network Security operations department procedure manual and processes used by the team
Brownie Points
- Working experience in any public ( Azure, Google Cloud Platform, Oracle , Aws or others) or hybrid cloud
- Experience on Cloud native or third party firewalls on cloud
- Azure or AWS networking ( NSG, UDR, VPC , VNET, Route63 and others)
Key skills: ZScalar, Cisco, Fortinet, and AWS