- Effectively partner with the business and perform as subject matter expert (SME) and business architect on manufacturing/productions and supply chain tasks and concepts.

- Define, develop and deploy business solutions which may include:

- Business process design and mapping using MS Office tools or third party apps like XSOL, or other design and mapping tools

- Technical components such as BAQs, BPMs, BAMs, Trackers, Dashboards, Customizations, DMT, Administration tools, Security, Crystal Reports, and SSRS.

- Perform as peer reviewer of team deliverables and content

- Implement, configure and test Epicor solutions to ensure data integrity; and support transaction/data cleanup activities when necessary.

- Provide Epicor end user support at all locations for Company

- Define business requirements for new processes, queries, reports, and enhancements and analyze results

- Implement, configure and test the Epicor application to ensure a high level of data integrity

- Maintain Epicor security where appropriate

- Provide formal Epicor documentation and training

- Communicate and utilize Epicor EMS resources as needed to deliver effective business driven solutions

- Experience with six-sigma, lean manufacturing, and 5S

- Other tasks and responsibilities based on business needs

Qualifications :

- 4+ years experience working with ERP implementations in a development and support role

- 4+ years demonstrated business analyst or technical analyst work experience in a support or development environment working with an ERP instance in a shared service environment.

- 4+ years experience working with supply chain customers. Should have a very strong background and understanding of logistics, purchasing, manufacturing operations, inventory management and warehousing disciplines

- Experience with cloud based ERP solutions

- Remote support experience

- Bachelor's degree in business or information Technology field

- Operations, Production and/or Manufacturing experience a plus

Nice to have :

- Certifications in production or manufacturing disciplines: example: C.P.I.M.

- Organizational affiliations: example: APICS

- ERP technical and functional knowledge:

- Epicor 9 experience a huge plus:

- Report writing, BPM's, queries and dashboard creation within ERP

- Experience with ERP Data Management Tool, BAQ

- Experience with integration tools and concepts for connecting 3rd party apps

- Strong supply chain processes and reporting within ERP application

- MRP, BOM, MOM, RF, Ship/Recv, Job management, Planning and Forecasting, capacity planning, mins/maxs, master scheduling, Routings, ECN, material management (Incl. master data knowledge), inventory management, cycle counting, ABC analysis, MES terminals, Kanban, warehouse management, storage locations, material movement, WIP, pick-pack-ship, distribution modeling, etc.

- Understanding of support structure: enterprise, company, plant, and warehouse facilities. Additionally, how to configure them in an ERP application.

- Complete understanding of supply chain dependencies w/in an ERP application: financial, engineering, purchasing, etc.

- Understanding of Quote/Order to Cash process flow and relationship with ERP application

- Strong understanding of production planning and concepts such as: quality control, rework, scrap, backflush, routings (how they affect an ERP application)

- Manufacturing or Operational business experience

- Understanding of business concepts and operations for a supply chain and technical organization

- Excellent critical thinking, problem solving and analytical skills with attention to detail