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YASHIKA VOHRA                                          

 OBJECTIVE

 

To take up assignments that offer challenges & variety besides ensuring self-development in the process of meaningful      contribution to the growth of the organization.

 

PROFESSIONAL EXPERIENCE                                                             

1. Plan.Net TechnestIndia  (Formerly known asConfidential) ( Nov’22- Present)

 

• Experience in developing Dashboards, Lenses, Recipes in Salesforce CRM Analytics/Tableau CRM.
• Good exposure on ETL tools provided by Einstein Analytics like dataflow editor, Recipes.
• Good understanding of SAQL , Bindings etc.
• Experience on handling security predicates of datasets .
• Good knowledge in row level security and user permissions assignments in CRM Analytics based on Salesforce structures .
• Good exposure to other visualization tools like Tableau etc.
• Familiar with JIRA Ticket management system & Confluence.

 

1. Confidential- BIRA 91( Oct’21 – Nov’22) – Assistant Manager||Einstein Analyst

 

JOB ROLE -Master Data Governance (Salesforce – Both Lightning & Classic version, HRIS, Customer/Consumer Facing systems/Apps)

 

• Serving as a Primary System Administrator for the Salesforce.com Lightning version.
• Handling all basic Administrative functions like User Account maintenance, Accounts,Reports& Dashboards & other routine tasks.
• Build Custom Apps & Objects, formula fields, custom views etc.
• Data Uploads- Migrate & Upload of existing Database Masters in excel to SFDC with the help of SFDC Data loaders.
• SFDC Reports& Dashboards-Developing & Creating customized reports & Dashboards through SALESFORCE report builder & EINSTEIN Analytics Tool.
• Installation of updates from SFDC - Install all high-priority updates from SFDC, testing it in Sandbox &Implenting the same .
• Training- the Sales team on how to get the best out of the SFDC Platform.
• Troubleshooting -Resolving Field User queries related to the App that is integrated with SFDC, for their daily field activities like Login Issues, Visits issues, Sync issues etc.
• Master Data Cleansing Activities on a regular basis.

1. Confidential (Nov’18- Oct’21)  -MDM / VEEVA CRM Analyst

 

JOB ROLE -Overall responsibility of administration of MFF CRM/SALESFORCE with the purpose of delivering business objectives in close co-ordination with Field Operations. Ensure adherence by the field team on reporting and recording norms. Analyze field level data, provide insight and optimize data utilization to support business focus on a regular basis.

 

• Salesforce Administration -Daily Administration & support of MFF CRM/ Salesforce Application including but not limited to managing multiple User Setup, profiles and roles, Customization of Objects, Workflows, fields, Page Layouts and Validations.
• Drive effective utilization of SFDC CRM in the branch, implementing the strategic business process of the field force team.
• Worked on Business Functionalities like Accounts, Territory, ATL, Sample Management, Product metrics, Product Catalog, etc.
• Business Analytics -Developing& Creating customized reports & Dashboards through SALESFORCE/ VEEVA CRM& EINSTEIN Analytics Tool.
• Rollout of Surveys on Salesforce& provide relevant Analysis and business insights to all stakeholders.
• Creating & maintaining documentation on processes, policies , Application configuration and help related materials for users.

 

• Involving with Global CRM Team on developments in SFDC. Rollout & Implementation of the same through Training Branch DSAs & su