Designation: Manager

Role: Scrum Master

Tools: JIRA, Qlik Sense, SQL Server

 

Responsibilities:

 

• Facilitated Agile ceremonies, including daily stand-ups, sprint planning, sprint review, and retrospective meetings.
• Worked on the capacity planning and resource forecasting
• Collaborated closely with the product owner and stakeholders to prioritize backlog items and maintain a healthy product backlog.
• Collaborated with product owners, team members, technologists, and other scrum masters to define dependencies and align priorities across multiple teams.
• Taking requirement from the customers and updating in JIRA
• Mentored team members on Agile best practices, promoting self-organization and empowerment.
• Updated customers and senior leaders on progress and roadblocks.
• Leading product development initiatives from conception to launch
• Proven ability to prioritize and manage multiple projects simultaneously
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Resolved stack holder complaints and reported issues to senior management
• Developed and implemented weekly, monthly and quarterly reports to manage project data and keep leadership informed of progress
• Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs

 

 

BridgeraLLC: -January 2021 to May 2021

Designation: Technical Lead

Role: Scrum Master

Tools:JIRA, Qlik Sense, SQL Server

 

Responsibilities:

 

• Tracked project progress using JIRA, ensuring accurate and up-to-date reporting for stakeholders.
• Managed product backlog and supported Scrum framework for monthly sprint releases
• Conducted Agile training sessions for new team members, enabling them to quickly adapt to Agile practices.
• Participated in cross-functional collaboration and coordination with other Scrum Masters to resolve dependencies and optimize team performance.
• Fostered a positive team environment, encouraging open communication and collaboration.
• Resolved customer complaints and reported issues to senior management