Vanitha S

 

Certified System Administrator

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Objective

Seeking a challenging and responsible position as a software developer in a company which can harness my skills to the maximum and to contribute my best possible service to the same.

Experience Details

 

Webority Technologies Private Limited

2 Year 7 months

Linepad Enterprise Private Limited

1 Year 4 Months

Ernst and Young (EY )

9 Months

Systems Domain

2 Years

Oculus

2 Years

Total Experience

8 Years 8 Months

Certifications

Title

Version

Acquired On

ServiceNow Certified System Administrator

TOKYO Release

21/12/2022

Trainings

Trainings Conducted

• Training conducted on Python in Karnataka College of Management of Science.
• Training conducted on Excel in St.Anne’s College for Women

Work Experience

Develop

Webority Technologies Private Limited

21/06/2020 – Till date

Gurugram

• Developing enhancements to existing applications on ITSM, CSM, FSM applications for current customer.
• Handling Product improvement backlog items in Azure Devops.
• Handling Web Integrations using SOAP/REST.
• Implementing JDBC Integrations based on the need of the project.
• Write Client Scripts, Business Rules, Script Includes as necessary.
• Creating Scheduled jobs for executing bulk operations on a scheduled basis.
• Create Service Catalog items and develop associated workflows.
• Create Client Scripts, Business Rules and Script includes based on the needs of the project.
• Create Custom Applications as needed.
• Do validation (functional testing) of work done by other developers on the team.
• Create UI actions and UI policies as per requirements.
• Create workflows and map them accordingly.
• Fix Production issues in ServiceNow Production instances.
• Develop and deploy quick fixes for ServiceNow production issues

Customer Service Management

• Create Accounts and contacts
• Create import sets for bulk import of accounts and contacts into Customer Service Management tables.
• Create Assignment rules.
• Write Client Scripts, Business Rules, Script Includes as necessary.
• Create Client Scripts, Business Rules and Script includes based on the needs of the project.
• Create Custom Applications as needed.
• Do validation (functional testing) of work done by other developers on the team.
• Create UI actions and UI policies as per requirements.
• Create workflows and map them accordingly.
• Created REST Interfaces to connect with SAP systems to retrieve asset information.

Developer

Linepad Enterprise Private Limited

24/01/2019 – 20/05/2020

Bangalore

Managed Services Platform (Healthcare Company – Implementation of Customer Service Management)

• Create import sets for bulk import of accounts and contacts into Customer Service Management tables.
• Create Assignment rules.
• Set up SLAs.
• Write Client Scripts, Business Rules, Script Includes as necessary.
• Create Custom Applications as needed.
• Do validation (functional testing) of work done by other developers on the team.
• Create UI actions and UI policies as per requirements.
• Create workflows and map them accordingly.

Associate Software Engineer

Ernst & Young (EY)

17/3/2016 – 31/12/2016

Trivandrum.

Internal IT Services (Ernst & Young)

• Worked on Enhancements for a .net Application
• Handled production issues.

Software Trainer

System Domain

1/2/2014 – 31/1/2016

Bangalore

• Trained all staff on every application used by the corporation.
• Travelled to existing office locations for on-location training.
• Used media to make training more interesting.

Software Developer Cum Trainer

Oculus Tecnologies.

21/2/2011 – 31/3/2013

Trichy.

• Developed academic projects for college students.
• Trained candidates in all new computer applications used by Mega Corp.
• Conducted software training as well as company-wide training programs.

Education

Master’s of Computer Application

2008 - 2011

Bishop Heber College,

Trichy – 620014.

Bachelor’s of Sciences Degree – Physics

2005 - 2008

Holy Cross College,

Trichy – 620014.