Silky

Summary

• Software Engineer with Salesforce.com practice and has 3 years of experience in the CRM domain.
• Expertise in Salesforce.com development, CRM application solution design, process design, user stories, fit-gap analysis, Lightning, technical implementation, testing and end user adoption.
• Conducted client demos and prepared use cases based on client requirements.

Skill Highlights

• • Salesforce.com Platform.
  • Force.com Apex.
  • Lightning App Builder.
  • Visual Studio Code.
  • Requirement Analysis.

Experience

Confidential (Software Engineer)- 11/2019 to 10/2021

Leading Recruitment Firm

• World's Second Largest Human Resources provider and temporary staffing firm included in xxxxxxxxxxxxxx.
• Established on both Sales cloud as well as on Service cloud.
• Organization with 15,000 Internal Users.
• Responsible for collecting Business Requirements and Change requirements from client.
• Used “ServiceNOW” for gathering new requirements/Change requests in the existing salesforce system.
• Providing Estimations of the requirements to the client.

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• Development of Apex Triggers, Apex classes following best practices.
• Development of Apex test Classes to ensure 95% code coverage.
• Developed independent mass edit functionalities for cases using list controllers.
• Developed visualforce pages

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Leading Recruitment Firm

• Company established in 26 countries with 17 production orgs.
• Key Market areas Switzerland, France, Germany, Spain, United States and Italy.
• Implemented Innovation Ideas that enhances business performance.
• Increased the working efficiency of project by 70%.
• Development of Apex Batch classes, Apex Triggers, Apex Classes.
• Development of Apex test classes to ensure 100% code coverage.
• Creation of Process builders and workflows to automate business process.
• Conducted UAT deployment and Testing of the application.

COnfidential(Software Engineer)- 10/2021 to Present

• American multinational infrastructure consulting firm.
• The Organization is basically using three applications Sales(to manage sales)

CFM(to manage service)

People & Project Profiles(to manage employee data)

• Handling all the enhancements and new developments on Custom application called ‘People & Project Profiles’
• The application was developed with new custom objects where I am majorly working on customization part and flows all the configuration changes.

Education

Bachelor of Technology: Computer Science- 05/2015-05/2019

Rashtrasant Tukadoji Maharaj Nagpur University

Certifications

• • Salesforce Administrator (ADM-201)
  • Salesforce Platform App Builder (Dev-401)
  • Salesforce Platform Developer(PD1)

Hobbies

• • • Playing Badminton
    • Travelling