Shubham

Sironcha, Maharashtra

 

Professional Summary

• Certified Salesforce Developer (PD1) and Certified Salesforce Administrator.
• Applications using salesforce CRM.
• Around 3+ Years of Experience in Salesforce CRM both as an Administrator and

Developer.

• Good Experience with Administration, Configuration, Customization, Deployment, and Support experience on the Salesforce.com Platform.
• Experienced in implementation using Apex Class, Triggers, Custom Objects, Reports and Dashboards.
• Used Data Tools like Data Loader, Import Wizard.
• Excellent team player and executes tasks under less supervision.
• Excellent Analytical, Communication, and interpersonal skills.

Certificates

Certified Salesforce Administrator Certified Salesforce Developer (PD1)

 

Experience

xxxxxxxxxxxxxxx | Mumbai, Maharashtra Salesforce Developer/Administrator | 10/2021 – Present Key Deliverables:

• Involved in Various Stages of Software Development Life Cycle (SDLC) including Analysis, Requirement Engineering, development, and Enhancements.
• Designed, Developed, and Deployed Apex Classes, Apex triggers for Various Functional Needs in the Application.
• Created Custom Objects and Fields for Transactional and Contractual Information.
• Generated Various Reports and Dashboards for Sales Performance Tracking.
• Implemented Pick list, Dependent Pick list, Lookups, Master-Detail Relationships, Validation, and Formula Field to the Custom Objects.
• Created Workflow Rules and Defined email alerts, and field updates to implement business logic.
• Used Data Loader Tool.
• Created templates, and approval processes.
• Created various Reports and Report Folders to assist managers in better utilizing Salesforce as a sales tool and configured various Reports for different user profiles based on the need of the organization.
• Used SOQL for data manipulation needs of the application using platform database objects.
• Created custom Dashboards for the manager’s home page and gave accessibility to dashboards for authorized people.

xxxxxxxxxxxxxxxx | Hyderabad, Telangana

Salesforce Administrator | 11/2019 – 10/2021

Key Deliverables:

• Worked as an enhancement team member and performed the roles of Salesforce.com Administrator in the organization.
• Created various Custom Objects and Custom Fields.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Cases, Activities, Dashboards, and Reports.
• Implemented security settings, object-level security, field-level, and record-level security.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record- Level and Field-Level security, and configured their sharing settings.
• Developed Case Assignment Rules, Escalation Rule, Auto-Response Rules, Email to Case, Web to Case.
• Created Workflow Rules, Workflow actions, and time-dependent actions
• Configured Validation Rules based on business requirements.
• Managed all new user set-ups and deactivation, including following the approval process and transferring ownership of account/contact/opportunities for deactivated users.
• Created various Reports and Dashboards based on the company's requirements.
• Trained end users.

xxxxxxxxxxxxxx, Hyderabad – Jr. Design Engineer

(July 2019 to October 2019)

Key Deliverables:

• Designing of Mechanical Components.
• Handled Client.

Skills

• Salesforce Admin
• Apex
• Triggers
• SOQL
• SOSL

Educational Qualifications

• B.Tech. – Mechanical Engineering – JNTUH – 2018 – 62%
• HSSC – Maharashtra State Board – 2014 – 62%
• SSC – Maharashtra State Board – 2012 – 71%