Key Skills: Expertise in Business Analysis, Data Analysis, Requirement Gathering, Business Rules, Business Process Modeling, and Data Mapping and creating business process documents. Developed Project Plans, Functional Specifications, Business Intelligence, and Automation. Excellent communication and interpersonal skills, capable of communicating with highly technical engineering teams

PROJECTS DESCRIPTION:

Project-1

Role: Salesforce Admin

Worked as Campaign Manager on a Project as a dedicated resource.

  • Updating contacts with email.

  • Managing emails and Sending mass emails with the scheduling feature of Salesforce

  • S-doc Templates and Integration with the salesforce.

Project-2

Role: Admin 

Worked on Integrating google drive, Cognito Forms, and salesforce Through Zapier.

  • Created Several Zaps to accomplish the same.

Project-3

Role: Salesforce Admin

Worked on Data migration from Salesforce to Zoho CRM

  • Worked on the data model setup from salesforce to Zoho

  • Data Migration 

  • Using Function in Zoho CRM to update fields and other automation.

Project-4

Role: Salesforce Admin

  • Worked on the Data migration in the Apto.

  • List views and email templates.

  • Role Hierarchy Setup

  • Permission Set and Sharing Setting setup.