• BMC Remedy AR System Developer and Support Engineer with experience in Developing, implementing, configuring and enhancing BMC Remedy AR System based applications.
• Experience in BMC Remedy ITSM Implementation, Customization and Support.
• Experience in Configuring BMC Remedy ITSM Foundation Data using DMT.
• Experience in Configuring BMC Remedy Service Desk, Change Management, Service Level Management and Service Request Management.
• Experience in Email Engine Configuration, AD Integration, Advance Interface Forms (AIF).
• Experience in DWP, DWP Advanced, DWPC and Smart IT.
• Experience in creating spoon jobs and creating RBE Rules.
• Experience in configuring Catalogs in DWP.
• Good Knowledge of troubleshooting & Providing Root-Cause-Analysis.

A team player at all levels with ability to perform independently with exceptional analytical, presentation and problem-solving skills.