Profile:
Competent in Aviation, Investment Banking (Capital Market), Market Research domain, and Salesforce Technology (Sales & Service Cloud,) and as Scrum Master with having 10 years of experience in the QA field with functional Testing. Handling a wide range of web applications and products testing. Good Exposure in Test Team handling and resolving problems, improving customer satisfaction, and driving overall operational improvements.
Employment History:
Salesforce Test Lead
Working on Sales, Service Cloud testing other APP integration testing like NETSUITE, DOCU SIGN with Salesforce in Aviation Domain.
Resolved Custom application problems, improved operations, and provided exceptional client support.
Requirement estimation, Functional /Non- Functional Testing, Bug Report, Scrum meeting, daily stand ups.
Testing Salesforce Custom and Standard applications.
Preparation of UAT Scripts for Business users.
Creating test cases in POSTMAN for API Testing
QA Lead (Salesforce)
Leading end-to-end delivery of complex functional test modules for the SDS application.
Working on Sales, Service Cloud testing of Salesforce in Banking Domain.
Responsible for developing the test approach and test strategy for projects.
Working closely with the development and testing team to ensure delivery of a highquality work product using the scrum framework.
Developing the Requirements Traceability Matrix mapping the project requirements to
test scripts.
Creating and executing test cases for functional testing, regression testing, and End to End testing.
Contributing to the project’s processes improvements by managing peer reviews and being part of the sprint retrospective meetings.
Managing test defects in Jira and tracking them to closure.
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