Top Skills

Salesforce Marketing Cloud

Salesforce Analytics Query Language (SAQL)

Salesforce CRM Analytics

 

Languages

Hindi (Full Professional) English (Full Professional) Marathi (Full Professional) Gujarathi (Native or Bilingual)

 

Certifications

Salesforce Certified Administrator (SCA)

Tableau CRM and Einstein Discovery Consultant

Salesforce Certified Advanced Administrator (SCAA)

 

 

Senior Software Engineer at Confidential

 

Summary

Total work experience 5+ years.

 

• Working as Senior Software Engineer (Einstein Analytics).
• Experience of working on Sales, Service and Analytics cloud
• Trailhead Double Ranger.
• Expert in Reports and Dashboards, Admin Configuration, Tableau CRM( Formerly Einstein Analytics) troubleshooting / implementation.
• Configuration- Process Builders, Workflow, Custom formula, Object-fields relationships, Flows.
• Proficiency in Administrative task like creating workflows , validation rule, profile, user, roles, page layout, report types, importing data into Salesforce,
• Superbadges:

1. CRM Analytics and Einstein Discovery Insights Specialist
2. Lightning Experience Reports & Dashboards Specialist
3. Business Administration Specialist
4. User Authentication Settings Superbadge Unit

 

Salesforce Certified Platform App                                          

Builder Certification

 

Salesforce Certified Marketing Cloud Administrator

 

Experience

Confidential.

Senior Software Engineer

October 2021 - Present (2 years 3 months)

My key responsibilities have included:

• As an accomplished Einstein Analytics Developer, I have been the driving force behind transformative data visualization solutions. I have built dynamic dashboards and lenses that empower organizations to glean meaningful insights from their data.
• Created Bindings in the Dashboards.
• Collaboration with business stakeholders to understand their data analysis requirements.

 

 

 

 

 

 

 

• • I've been at the forefront of data integration efforts, harmonizing diverse data sources to achieve data consistency. I’ve led performance optimization initiatives, ensuring responsive and efficient dashboards.
  • Maintaining securities for the data available in Einstein Analytics using Security Predicates.
  • Hands on experience to implement Role based/Territory based/Owner based securities.
  • Configuring dataflows and recipes within the Einstein Analytics environment.
  • Creating external object connections, Managing Data Sync activities, Resolving Recipe and Dataflow errors and warnings.
  • Creating complex queries and calculations to extract valuable insights from data.
  • Integrating data from various sources, such as Salesforce CRM, databases, and external systems.
  • Staying updated with the latest features and enhancements in the Einstein Analytics platform.
  • Apart from these I also have expertise on Salesforce Reports and Dashboard, Reporting Snapshots, SOQL and SAQL queries, Flows and Process Builders.

 

Confidential

Senior Process Executive

August 2019 - October 2021 (2 years 3 months)

My job role comprised of:

• • Handling a team of certified Salesforce Administrators and Consultants on Technical Aspects.
  • Our Primary objective is to ensure that we help our clients to implement the requirements requested and troubleshoot the issues for the existing functionality.
  • Hands on experience in Tableau CRM (Formerly known as Einstein Analytics), creating/troubleshooting Einstein Dashboards, Datasets, Lenses and import Salesforce data in Tableau CRM using connectors.
  • I started my Career in Cognizant as a Tier-1 Engineer and was promoted as Tier-2 (Subject Matter Expert) in March 2021.
  • Have experience in handling clients from APAC, EMEA and AMER regions.
  • An active member in conversations related to Process Enhancements to help the business function smoothly.
  • To administer and manage the Salesforce CRM Application.

 

 

 

 

 

 

• • An Administrator with broad knowledge and hands on experience of Salesforce application, can configure and manage Sales and Service Cloud applications and suggest ways for your organization to get even more from additional features and capabilities.
  • Expertise in Operational Analytics, Reports and Dashboards, User Interface, Business logic, Automation Processes, Object Relationships, Security for custom applications.
  • Design Reports, Dashboards, creation of Custom objects, Fields, Tabs, Lightning app, Record pages, Page Layouts, Automation process, Importing data into Salesforce through Data Import Wizard, Data loader.
  • Experience in SOQL queries.

 

Confidential

Case Manager

January 2018 - May 2019 (1 year 5 months)

• • Assisted customers in identifying issues and explained solutions to restore service and functionality for Dell Laptops, Desktops and AIOs.
  • Resolved issues with systems and hardware quickly and accurately.
  • Created service for Onsite technicians visit in case of hardware failures after analyzing remotely.

 

 

 

 

Education

Dr. D.Y. Patil  Pratishthan's Padmashree Dr. D.Y.Patil Institute Of Engineering and Technology

Bachelor of Engineering (B.E.), Electronics and Communications Engineering · (2013 - 2017)