Rakesh (RID : 6v6vltws5e8k)
- Servicenow Developer
- Bengaluru, India,
Rate
₹ 183,000 (Monthly)Experience
5 YearsAvailability
ImmediateWork From
OffsiteSkills
ServiceNowRESTAPISLA ManagementGET APIFlow DesignDescription
- Certified ServiceNow Administrator.
- 4+ years of professional experience in IT industry as ServiceNow Administrator and Developer.
- Experience in implementing Incident Management, Problem Management and Service Request Management.
- Experience in creating custom tables extending from the base tables like task and cmdb tables along with a custom workflow to enable the business process.
- Experience in creating Client scripts, Business rules, UI Actions, Script includes based on the business requirement.
- Extensive work experience on UI Polices, Data Policies, Access Control List (ACL).
- Experience in working with Email Notifications, Email Scripts and Inbound Actions.
- Worked on creating Service Catalog items and Order guides, with a custom build workflow for each unique requirement.
- Experience in creation and customization of complex Workflows.
- Create and use Update sets to move Customizations between systems
- Worked on Transform Maps, Data Sources and different Transform Map scripts for Data Loads and Management.
- Working with Scheduled jobs, Events to manage business needs and handle background work.
- Created various workflows for Custom tables and Service Requests.
- Worked on Client side and Server side scripting according to the client requirements using Glide Record API's.
- Worked on CMDB CI Class Manager, creating Custom classes and configuring them according to the requirement.
- Worked on CMDB Query Builder, to create scheduled reports based on relationship data.
- Creation of CI Suggested Relationships.
- Creation of Automated alerts for different classes of CIs having Discovery Data Gaps, based on the attributes available at the CI level.
- Creation of Discovery Schedules and addition of IP Range subnets into it.
- Having Knowledge on SLA Management.
- Experience in designing, building and maintaining ServiceNow integrations via REST API.
- Created GET API for retrieval of table information for the third party application.
- Created POST API for submission of Catalog Request from Third party application.
- Experience on implementing end-to-end Service Catalog, Incident Management and Change Management, User administration, reporting and implementation of REST web services.
- Creating and maintaining Access Control Rules and maintaining system security.
- Experience in creation of Flow Designer for different requirements.
- Experience in creating Database Views, Reports, Dashboards.
- Experience of handling bug fixes and enhancement requests.
- Strong ownership, accountability, and attention to detail in all work efforts.
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