Skills
SAP SDMMSCMPMAzureAWSDescription
- Expertise in managing large-scale ERP & Infrastructure Project Planning & Implementation from scope management, to activity sequencing, effort & cost estimation, risk analysis to quality management in-line with guidelines & norms
- Proficiency in planning & building IT Infrastructure at the enterprise scale involving selection of appropriate technology & products, negotiating with vendors, finalising SLAs, outsourcing tasks and directing the timely completion of projects
- Spearheaded end-to-end IT Service Management, infrastructureArchitect, and ensuring effective management of various resources to client requirements
- Hands-on experience in delivering, assessing, designing, implementing, customizing & providing support services for ERP Application at client sites; redesigning the business process to increase the efficiency
- Resourceful in delivering large-scale, complex IT programs with a focus on technology transformation; liaising with leadership teams to evaluate technology challenges
- Hands-on experience in delivering maintenance support and responding to outages during off-hour software deployments within specified SLAs
- Developed & rolled out programs that support, implementation & migration to a proactive delivery of services provided by managed services (internally & externally)
- Achievement-oriented professional with excellent people management skills and capability to manage change with ease