Professional Summary

• 5.6 Yrs. experience in Business Analysis with a strong domain knowledge in Retail Banking & Digital Banking – Net Banking & Mobile Banking.

• Worked in Projects in the areas of A/c Servicing (A/c Management), Cards, Deposits, Payments, Loan Origination System (LOS), Digital A/c Opening, Insurance Digital Journeys, Loan Servicing, Policy servicing, Risk & Compliance.
• Good experience in Software Development Life Cycle (SDLC) from planning to transitioning with different methodologies such as Waterfall and Agile – Scrum framework.
• Business Analyst with a proven ability to bridge the gap between business requirements and technology solutions. Strong background in stakeholder management, requirement gathering & cross functional coordination.
• Coordinated with Project Stakeholders in IT Vendor, Business Stakeholders Product Managers, Subject Matter Experts (SMEs), and Business Users to understand the requirements and specifications for new applications along with re - engineering the existing applications.
• Proficient in working with users and stakeholders to elicit, analyze, communicate and validate requirements, identify Functional and Non-Functional requirements, document them and subsequently model them for development.
• Good experience in creating Business Requirement Document (BRD), Functional Requirement Document (FRD), use cases, test cases, User stories etc.
• Experienced in Agile Scrum environment with ability to breakdown requirements into granular user stories with well-defined acceptance criteria & writing them on Jira - Project Management tool.
• Expertise in conducting Impact Analysis, Gap Analysis & checking technical feasibility with Dev Team
• Hands on Experience in IT applications like Jira, Confluence, MS Visio, Draw.io & Balsamiq.
• Demonstrating skills to Management & Business teams at the time of release of the product.
• Good in taking follow ups with respective stakeholders to ensure on time delivery of the deliverables.