Sr. Manager - Program Management
Ensured 3 project teams (CNBC, First Post & News 18) lived Agile values and principles andfollowedclient-required processes and practices
Spearheaded 50+ Agile Ceremonies such as Sprint Planning, Daily Standups, Retrospectives, StoryRefinement, and Release Planning
Tracked and communicated 20+ projects' progress to 12 stakeholders and management staff.
Interfaced with 6 product owners on an active basis to manage product backlog and sprint activities.
Removed obstacles and managed risks on daily level to enable team efficiency and effectiveness.
Ensured 100% of Scrum activities were tracked, kept up-to-date, and reported on Jira andconfluence.upGrad |
Manager - Product Planning & Strategy October 2021 - N o v e m b e r 2 0 2 2
I work closely with the delivery, career,alumni, product, finance, business development andteamsacross APAC to align and iterate on overall strategy do drive the student success in upGrad.
I support in building and maintaining financial models, operational reporting,OKRs,AOP- projections,and key business metrics to inform the leadership and the entire org of where the businessstands`
I m a resourceful, go-getting multitasker, supporting initiatives across the region by workingwithcross-functional stakeholders across APAC, I identify the biggest operational gaps, inefficiencies, andrisks using our internal data and deliver solutions
ProductsManaged/delivered:-
• Whatsapp & Website LMS Bot - Yellow.ai • Certificate Management - Accredible.com
• Outbound Email Campaigns - Clevertap
• Academic Calendar with inhouse tech team.
• Call management & IVR’s
MIS - I was responsible for creating and maintaining all the key dashboards for leadership&operations teams and highlighting patterns and gaps for them so as to make key business decisions.
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