Having 2.5 years of experience in Salesforce Development and Administration

● Strong Knowledge of SFDC standard Data structures and familiarity with designing.

● Created Custom Objects for support projects like tickets etc.

● Involve stakeholders to understand the requirements and understanding the business requirements to design the required entities like custom objects, creating the relationships, and junction objects.

● Scheduled reports by creating various Reports (summary reports, matric reports, pie charts, dashboards, and graphics) and Report Folders.

● Migrated Data using for insert, update and bulk import or export of data from Salesforce.com Objects. Data Loader

● Implementing Approval Process for escalation to high priority ticket.

● Implemented Validation rule on Opportunity.

● Experience in implementing security and sharing rules at object, field, and record levels for different users at different levels of the organization, also created various profiles by cloning and configuring the permission based on the organizational hierarchy.

● Can handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.

● Experience in creating communities, creating users in communities, creating self-registration on communities, and different types of licenses on communities.

● Experience in creating Visualforce pages.

● Experience in customizing the Data model of Salesforce.com CRM using Apex classes, Workflows, Triggers, Batch Apex class, and schedule class