Project 1
Project Name: Process improvement project
Project Duration:12months
Tools: Postman API
Project Methodology: Waterfall
Description:Spearheaded a pivotal project aimed at enhancing operational efficiency and communication within the organization. The primary focus was on seamlessly connecting the Agent Portal with Hub Spot CRM, leading to a synchronized flow of critical data related to Agency and Agents.
Roles and Responsibilities:
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- Gathered, documented, and validated client requirements proficiently.
- Assisted in creating comprehensive Functional Requirements Documents (FRDs) aligning with business objectives.
- Facilitated in-depth walkthrough meetings for clear stakeholder understanding.
- Engaged in detailed discussions on project quotations for transparent communication.
- Maintained strong client relationships, keeping them informed about project progress.
- Lead functional testing in the development environment for a reliable product.
- Contributed to process improvement initiatives, refining methodologies.
- Mentored junior team members, fostering a collaborative learning environment.
Project 2
Project Name: Streamlining Loan Origination System
Project Duration: 8 Months
Project Methodologies: Agile
Description: As part of my role in developing the Loan Origination System (LOS) project, I led the design and implementation of a comprehensive prototype. This prototype aimed to streamline and automate the loan application process for increased efficiency and accuracy.
Roles and responsibilities:
- Understood and articulate user stories to establish a dynamic project scope.
- Contributed to creating and refining user stories and acceptance criteria.
- Lead collaborative sessions, validating and refining user stories with stakeholders and the development team.
- Evaluated user stories for challenges, dependencies, and planning opportunities.
- Collaborated with clients in agile ceremonies to address inquiries, concerns, and ensure transparency on project aspects.
- Maintained active communication with regular updates, addressing concerns throughout the iterative development cycle.
Conducted continuous testing during sprints to identify and address issues promptly