Gourav Nigam

Salesforce developer

SUMMARY

Salesforce developer with 4+years of experience in building, testing, iterating, and deploying changes supporting technical maintenance, ongoing enhancements to existing features, and new functionality. A proven problem solver with abilities in troubleshooting escalated support issues by performing analysis on root cause, and implementing short and long-term solutions.

TECHNICAL EXPERTISE

Operating System

Windows XP/8/10, Ubuntu

Web Technologies

C, C++, HTML, CSS, OOPs, Core Java,

JavaScript

Salesforce Configuration

Process Builder, Workflow, Validation Rules, Report and Dashboard, Data Loader / Data Import Wizard, Security & Sharing Setting

Salesforce Customization

Apex Classes, Apex Triggers, Custom & standard objects, SOQL/SOSL, Visualforce,

Lightning, Aura, LWC, workflows & Process Builder

Salesforce Trailhead

Ranger (130 Badges)

PROFESSIONAL EXPERIENCE

- xxxxxxxxxx (2018- present)

ROLES AND RESPONSIBILITIES

• Analyze the needs of the users, then design, test, and develop software that meets those needs. Designed Salesforce solutions and created effective project plans and met with project managers to determine CRM needs.
• Integrated software components and third-party programs. Always produce clean, efficient code based on specifications.
• Developed customized solutions within the Salesforce platform, designed, coding, and implemented Salesforce applications.
• Responsible for updating and making changes to already existing applications or making new ones according to client needs.
• Tested the stability, functionality of the application, troubleshooting, and fixing bugs.
• Writing documents and providing technical training for Salesforce staff.
• Maintaining the security and integrity of the application software.

WORK SAMPLES

1. Project Name: Medi Track

Environment: Salesforce Sales Cloud & Salesforce Service Cloud, Workflow, Process Builder, Validation Rules, Approval Process, Apex Classes, Triggers

Project Responsibilities:

• • Responsible for gathering from key user. Developed workflow rules, time dependent action triggers, Email services.
  • Provided ongoing Salesforce.com maintenance and administration services.
  • Responsible for bug fixes and Enhancements.

1. Project Name: Issue to prevention (I2P)

Environment : Salesforce Sales Cloud & Salesforce Service Cloud, Lightning, Aura Components Apex Classes, Triggers,Workflow, Process Builder

Project Responsibilities:

• The project supported after Sales & Service to the clients by providing a roadmap to the solution and what could be done for the prevention of the issue. Thing which were covered in the project were:
• Built Aura components to optimize the functionality.
• Built LWC components scratch and converted some of the components(Aura) to LWC.
• Worked on JavaScript and transferred data from Parent to Child & Child to Parent components (Aura & LWC)

EDUCATIONAL QUALIFICATION

• • Bachelors in computer applications from MMYVV with 77.6% aggregate.
  • H.S.C. from Board of Secondary Education, Bhopal MP with 65%
  • S.S.C. from Board of Secondary Education, Bhopal MP with 55.6%

PERSONAL DOSSIER

Date of Birth

09/08/1991

Father's Name

Mr. Umesh Nigam

Marital Status

Single

Languages Known

English & Hindi

Hobbies

Playing Cricket, Listening songs

I hereby declare that the above given information is true to the best of my knowledge and belief. Location: Indore Date: