Profile Summary

I have over 8 years of experience in the field of Information Technology in the Salesforce.com CRM Platform.

3.5 Years of experience in Salesforce Einstein Analytics. 4 Year of experience in Salesforce Administrator. Developed enterprise Einstein Analytics (Tableau CRM) Strategy, with focus on business engagement, data governance, data architecture and advanced visualization / analytics capabilities, Proficient with Advance SAQL and working with Dataset XMD Json and Dataflow son Managed salestorce.com Org with very large number of Salesforce users.

 

Skill Set

I should have a strong understanding of data modelling and transformation, Einstein Analytics development, Salesforce platform, data analysis and visualization, , build, and deploy interactive dashboards and reports. This includes creating datasets, dataflows, and lenses, using various data sources, such as Salesforce, CSV files, or external APIs.

 

Work Experience

 

Einstein Analytics Developer Confidential – (May 2022–Present)

 Recent Projects

Project Name - CSight/CICS Data Accuracy

Client -Crwoly.Com & Duration (May 2020 - Present)

Description - The goal of this project is to create a dashboard that allows Crowley to compare data from two different systems, the company can make informed decisions and improve their coordination operations.

With correct and reliable data, the company can perfect their coordination processes, reduce costs, and improve customer satisfaction.

Technology Stack -Einstein Analytics / Tableau CRM

Responsibilities

• Understanding business requirements: I will be responsible for understanding the business requirements of the organization and translating them into technical specifications.
• Building dashboards and reports: I will be responsible for designing and building interactive dashboards and reports using Einstein Analytics. This involves creating datasets, dataflows, and lenses using various data sources, such as Salesforce, CSV files, or external APIs.
• Data modelling and transformation: I will be responsible for data modelling and transforming data into a format that can be easily used by Einstein Analytics. This includes creating data relationships, data types, and data categories, and managing data security.
• Testing and quality assurance: I will be responsible for testing the functionality and quality of the Einstein Analytics dashboards and reports, including creating test cases, conducting testing, and reporting and resolving defects.

 

Salesforce Administrator & Einstein Analytics

Confidential – (October 2019 – May 2022)

As a seasoned Salesforce Administrator and Einstein Analytics Consultant at Wipro, I bring a wealth of experience in leveraging the Salesforce platform to drive business success. With over 5 years of experience in managing Salesforce systems, I have developed a deep understanding of how to customize and optimize the platform to meet the unique needs of each organization.

In my current role at Wipro, I work closely with clients to understand their business requirements and develop customized Salesforce solutions that enable them to better manage their customer relationships and drive revenue growth. This includes everything from data management and customization to user training and support.

Responsibilities

• Worked as a senior Salesforce Administrator and have good knowledge of Salesforce configuration, customization and used to support the Salesforce users with any issues related to their/Service cloud.
• Assigning Einstein License to user according to business requirements.
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity.
• Client configurations service connect (case management product).