Experience Summary:

• Around 8+ years of experience in Atlassian Jira, Jira Service Management, Crowd, Confluence, Bitbucket, Bamboo, Linux, AWS, Atlassian Cloud, Oracle, MySQL, MS SQL Server and PostgreSQL

• Certified in ITIL V3.0
• Migrated Jira, Confluence, Jira Service Management from Server, Data Center to Atlassian Cloud
• I have created and implemented many Workflows with Advanced options Condition, Validation, post function, triggers and etc.
• Created issue types, sub tasks, Screens, Resolution Screens, Permission Schemas, Notification Schemas, etc.
• Implemented Jira integration with AD/LDAP to get user authentication
• Provided access and created roles in Projects
• Integrated Jira with Confluence and Service Now
• Migrated Jira from Windows to Linux
• I have migrated the data from DC to Atlassian Cloud
• Migrated Confluence from On-Prem to Atlassian Cloud
• Configured the Bitbucket, Bamboo and Jira Service Desk (Jira Service Management)
• Migrated Linux to AWS and Atlassian Cloud
• I have migrated from Atlassian Cloud to Linux/Windows servers
• Installed add-ons in Jira and configured to projects
• Implemented Jira backup and restore in Jira with UI and database
• Installed and Configured Crowd to authenticate users in Jira
• Prepared few Groovy scripts with help of Development team to customize the Jira
• Configured CI & CD with Jenkins and Bamboo
• Very good exposure in JDC-Jira Data Center and JDR-Jira Digester Recovery implementation with Load balancer F5 and mod_proxy
• Integrated Applications with REST API with POST, GET, UPDATE and DELTE options.
• Created Docker agents and images for Bamboo and Jenkins
• Installed and tested various plug ins/add-on’s in Atlassian tools
• I have very good knowledge in Database clustering and taking the Jira, Confluence, DB
• backup’s
• I have created and configured Queues, Portals and Projects in Jira Service Desk.
• I have configured and automated with X-Ray and Zepher add-ons in Jira
• I have created various users, Agents and Service Desk Agents, Customers in Jira Service
• Installed and integrated GIT/GITHUB/SVN with Bitbucket
• Created Various Branches and Merged in Bitbucket
• Provided Required permission to users in Bitbucket
• Very good exposure into AWS-EC2 and Linux and data migration from Linux to AWS-EC2
• I have implemented SSL and SSO with SAML and OKTA
• I have very good knowledge in Jira, Confluence up-gradation from lower version to latest version (Both Core and Applications up gradation)                                                                                      
  • Jira 6.4 to Jira 6.8
  • Jira 6.8 to 7.1
  • Jira 7.1 to 7.4.2
  • Jira 7.4.2 to 7.10.2
  • Jira 7.10.2 to 8.5.4
  • Confluence 4.2 to 4.8
  • Confluence 4.8 to 5.5
  • Confluence 5.5 to 6.0
  • Confluence 6.0 to 6.15 
  • Confluence 6.15 to 7.x
• Good Exposure in implementation of Work flows, Screens, Custom Variables, Post

Functions in Work flows

• Good Exposure in Dash boards implementation with JQL
• Prepared JQL's to get various reports and installed easyBI and All in One Reports
• Very Good Exposure in Agile project implementation, Sprints, Epics, Components, Versions and Stories
• Provided end to end training to Business and end users
• I have very good knowledge in Mail, Crowd, AD/LDAP Configurati