Work Experience

  

• Currently working as - Sr. Engineer (Feb'21-till date)
• Bien Technologies - Consultant (Aug'19- Dec'20)
• Newcore Global – Sr. Developer (Sept'15 – Aug'19)

Education

Chhattisgarh Swami Vivekananda Technical University • 06/2015

Bachelor of Technology (equivalent to BS/BE) : Electrical Engineering

Certifications

• Salesforce Administrator

Professional Summary

Salesforce Developer and Administrator with experience working with customers in Telecom, Technology, Finance and Automobile sectors. Salesforce certified Administrator and Developer. Skilled at analyzing process flows, suggesting business process improvements, heavy focus on simplification and scalability.

Enjoy solving complex problems in a fast-paced environment, and committed to helping companies simplify their business and IT Processes. Engaged on more than 10 Salesforce implementations at over 5 different customers.

Skills

• Sales Cloud
• Service Cloud
• Financial Service Cloud
• APIs & Integration
• Vlocity/OmniStudio
• Flex Cards, OmniScript
• DataRaptor, Integration Procedure
• HTML, CSS, JavaScript
• JS frameworks (LWC, Vue.js)

 

 

• Communities/LEX
• Territory Management
• Customer Segmentation
• Business Automations (Apex, Flow, Lightning Flow, Process Builder, Workflow)

Functional Expertise

•Business Analysis

•CRM consulting

•Salesforce functional SME

•Change, Release/Deployment Management

•Devops CI/CD (Vscode, Ant tool, Jenkin, SourceTree, Git)

 

Methodologies

•Agile

•Hybrid

 

 

Key Projects

 Salesforce Developer
Bangalore, IN • 09/2022 - Present

Project Name: Arete Wealth

Project Environment: Navigator, Skience, Sales Cloud

 

• Arete Wealth is a provider of wealth management services headquartered in Chicago. We have digitalized their New Account opening leveraging Salesforce Sales Cloud, Quik Forms, and DocuSign.

 

Project Description:

Wealth Management New Account Opening platform which enables Advisors/Reps to open new Financial Accounts for a long list of Product Types for Product Companies like Pershing, Fidelity, Charles Schwab, and Direct Businesses.

 

Solution:

• Created guided UI using Flex Cards and OmniScript.
• Used Data Raptor and Integration procedure.
• Developed custom business logic using Approval Process and Apex.
• Leveraged Lighting Flow and Process Builder to automated processes.
• Integrated Quik and DocuSign for digital signing to digitally complete Account Opening Process.
• Deployed Apex, Approval Process, and other components using Change Sets.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries
• Used Tab permissions, Record Type permissions, Field-Level, Organizational, Network-based
• and Session level security to implement component and platform-based security
• Created Dashboards and Dashboard Components and implemented multiple levels and
• Scheduled Dashboard refresh.
• Met with customer operations managers to identify issues and areas of potential improvement.
• Supported business needs with technical design documentation.
• Participated in all client meetings and answered their queries.

 

Skience – Salesforce Developer
Bangalore, IN • 02/2021 – 09/2022

Project Environment: First Republic Bank, Salesforce Financial Services Cloud

 

• First Republic Bank is a commercial bank and provider of wealth management services headquartered in San Francisco, California. It catered to high-net-worth individuals and operated 93 offices in 11 states,